Return Policy

Your Satisfaction, Our Priority

At MunchQuick, we understand that sometimes what you ordered might not be exactly what you wanted. That’s why we offer a 20-day return window from the date of delivery for you to make up your mind. To ensure a smooth return process, please adhere to the following guidelines:

Eligibility for Returns

To qualify for a return, your item must be unused, unopened, and in the same condition that you received it. It’s important that the item is returned with its original packaging intact.

How to Initiate a Return

1. Return Form: Please download the return form available on our website, fill it out completely, and include it with your return package. This helps us process your return more efficiently.
2. For Defective Products: If you’re returning an item due to defects, incorrect items, or shipping damage, make sure to provide a detailed description on the form.
3. For Other Reasons: If the item didn’t meet your expectations or wasn’t what you had in mind, kindly let us know on the form. We appreciate your feedback!

Product Condition

We only accept returns for products that are in new, original condition. This includes keeping all original packaging and not using the item.

No Hidden Fees

To keep your experience hassle-free, MunchQuick does not charge restocking fees. You’ll receive a full refund for the product price.

Return Shipping

The responsibility for return shipping costs lies with the customer, whether the return is due to a product defect or a change of heart.

Refund Process

• Inspection: Upon receiving your return, we’ll conduct an inspection.
• Refund Issuance: If your return is approved, we’ll issue a refund to your original payment method in USD.

Additional Information

• Exchanges: We’re currently unable to offer direct exchanges.
• Return Shipping Method: Please send returns via mail.
• Refund Timing: Refunds are typically processed within 15 business days after receiving the returned item.
• Currency: All transactions and refunds are processed in USD. Your bank or credit card issuer will convert the refund to your local currency.
• Return Label: The return label can be downloaded and printed from our website.

Compliance and Assistance

Our return policy is crafted to comply fully with U.S. consumer rights and regulations. Should you have any questions or need help with the return process, our dedicated customer service team is here for you. Contact us at support@munchquick.com for support.

MunchQuick 4938 N 7th St Philadelphia, PA, 19120, US